Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens, & Libraries

$45.95
Item
IN-15731

Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens, & Libraries 

Why are some museums, libraries, parks, and other cultural institutions more popular than others? As in the business world, some organizations stand apart from their competition by providing sophisticated, meaningful, and memorable customer experiences. This practical guide summarizes current research on consumer behavior, leisure trends, realms of experiences, and the importance of appropriate staff training. The author offers an eight-step process to evaluate how visitors view your institution, from before they arrive at the front door until after they leave. A vital resource for administrators, trustees, and staff.

#IN-15731

ISBN 9781598741698

Author: Stephanie Weaver

Dimensions: 9" T x 7" W x ½" D

Format: Paperback

Receive 10% off when ordering 10 or more of this item. Upon checkout, discounts for all items are added together and collectively subtracted from the total.

Write Your Own Review
Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens, & Libraries
Please type the letters and numbers below
Website Copyright© 2024 by Acorn Naturalists ~ 14742 Plaza Drive, Suite 100, Tustin, California 92780
Customer Service (800) 422-8886
Main Menu